Canada's Number One Circuit Breaker Specialist

Category Archives: Policy

History of the Circuit Breaker, by Civic Recycling: Part 2

History of the Circuit Breaker, by Civic Recycling

We began Part 1 with the inception of the circuit breaker, in Thomas Edison’s shop in the 1870s. The Boston Electric Company was the first to manufacture and install a circuit breaker, about 20 years later in 1898. But these early breakers wouldn’t be familiar to you – or to your parents, or even your grandparents.

The First Miniature Circuit Breaker

The miniature circuit breaker you would recognize was born in 1924. A Swiss company called Brown, Boveri & Cie (BBC) patented the design, which was based on an earlier patent by Hugo Stotz. Stotz was an engineer who had founded an electrical society in Mannheim, Germany in 1891. He sold his company and patents to BBC, and they developed and patented the miniature circuit breaker in Germany. Stotz is credited as the inventor, and thus the grandfather of the modern, thermal-magnetic breakers in every home, office, and industrial property today.

Meanwhile, BBC stayed in business under the same name for over 60 years. In 1988, it merged with the General Swedish Electrical Limited Company (ASEA), and became ASEA Brown & Boveri (ABB). ABB still manufactures Stotz circuit breakers, and in 2014 they celebrated the 90-year anniversary of the original patent.

Dangerous Times during the 1900’s

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Top Five Facts on Reconditioned Electrical Equipment

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As Canada’s #1 circuit breaker specialist, it’s pretty clear that we have a good idea of what separates a quality product from one that won’t cut it. A lot of folks think that a product needs to be new to be able to perform at the levels they expect, and while that is true, reconditioned products need not be overlooked.

At Civic, we specialize in recycled and reconditioned circuit breakers. We do this for a number of reasons and chief among them is that we believe we can provide a product that performs just as well as something new, but for a relative bargain. Not only do we believe in providing our clients with value for the products they choose to buy, but we back this value up with a one year, 100% guarantee of performance. We don’t expect our customers to buy products of a lower quality, nor would we provide one to them, which is what makes our guarantee so important.


 Facts on Reconditioned Products

Instead of merely paying lip service to our guarantee and our reconditioned products, we want to share what makes these products perform at the highest levels. This starts and ends with the rigorous testing we put all of our products through before we put them to market. With that in mind, we would like to share a little bit about how extensive our testing actually is, as we’re happy to pull back the curtain and share with our customers all the work we put into getting the products right:

  • Our testing standards meet and/or exceed testing standards set out by  PEARLNEMANETA, IEEE and even the manufacturers testing standards.
  • The reconditioned breakers we sell come with a unique tracking number that corresponds to the test report that goes with your breaker.
  • Breakers are first cleaned inside and out then undergo a step by step 36-point visual inspection of the exterior and interior
  • Three different pieces of equipment are required in order to fully test a breaker and determine that it is safe, reliable and trips according to the manufacturer’s own trip curve: insulation resistance, contact resistance, and overcurrent trip test
  • We also perform Low Voltage Molded Case Circuit Breaker with Thermal Magnetic Trip Inspection. This includes nine important steps to guarantee performance: case, lugs, operating mechanism, interphase separators, arc extinguishers/chutes, arcing contacts, main contacts, current carrying components, and thermal/magnetic trips.

Not only this, we back up all of our testing with written test results which is a sort of insurance policy for our customers. They know exactly how extensive the testing was, so not only do they have a guarantee that the product was put through the proper testing, but they know it will perform to the highest of standards. When there’s a lot at stake these guarantees mean a lot to everyone who is relying on these breakers to do their job


 Priority on Safety and Testing Standards

At Civic Recycling, safety and product performance are our two main goals and as you can tell, we take these things very seriously. With our guarantee and the extensive and rigorous testing we put all of our breakers through, we’re extremely confident that our existing customers, and you, will be wholly satisfied with the way our products perform.

 

Should you want to find out more, don’t hesitate to call in to our sales centre or send an email ([email protected]). We stand by all of our products whether they’re new, recycled, or reconditioned, and we’re always happy to tell you why.

 

Learn more about our Recycled and Reconditioned equipment, our testing standards, or Shop on our online store to find exactly what you need!

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What you Need to Know! Warranty, Returns, and Exchanges

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Civic Recycling Products are Professionally Reconditioned and Under Warranty

At Civic Recycling, we pride ourselves on doing things the right way. We know that taking care of our customers is paramount to operating our business and is the key to our success. With that comes certain warranty guarantees; guarantees we are proud to make. We stand by all the products we sell, whether brand new or from our selection of professionally reconditioned products. We also know, however, that things happen and occasionally a product may not be to the standards that we have set. For this reason, we have set up a comprehensive warranty policy to take care of any mishaps.

When you purchase any electrical product from Civic Recycling that product comes with a one-year warranty. If this product does happen to fail at any time under normal operating circumstances, we will replace, refund, repair or offer store credit (at the discretion of the Store Manager) for up to a year from the original purchase date. This is an important policy to us and to you for the simple reasons that we stand by our products and if they happen to fail we’re going to rectify the matter in the best way we know how.


Civic Policy: What about Returns and Exchanges?

We also offer a comprehensive return and exchange policy to handle any other needs you may have. Regarding returns and exchanges our policy is as follows:

    • Returns or exchanges on in stock items can be made within 30 days of invoice date- these may, however, be subject to a 20% restocking charge (again, at the discretion of the Sales Manager);
    • Returns or exchanges on in stock items after 60 days of invoice date will not be accepted;
    • Returns or exchanges must be accompanied by original receipt(s);
    • Any form of reimbursement will be consistent with the original method of payment;
    • All returned merchandise must be received by Civic Recycling in saleable condition;
    • The shipping cost of any return or exchange remains the responsibility of the customer unless the merchandise is being returned because the order was incorrectly filled by Civic Recycling or the merchandise is defective;
  • There are no returns or exchanges on special order items.

Our Policies are Meant for you to Breath Easy

We have these policies in place to make dealing with us as easy as possible. What all of this amounts to is that we want to put our best foot forward to protect you for when products just so happen to not perform the way they should. If you have a product that you’re not sure about, don’t hesitate to bring it in either. Any member of our team will happily walk you through any potential solutions to your problem and figure out the best way to go about it.

Our one-year warranty and extensive return and exchange policies are there to take care of any issues you should have. If you need a hand or something explained, feel free to call or email our service or sale centre at any time. Also take a look through our new and professionally reconditioned products online; we guarantee you’ll see something you like. As Canada’s #1 Circuit Breaker Specialist we’re always looking for ways to do right by you.

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